PERSONAL DATA PROTECTION POLICY

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Commitment of SAGA V.H. to the protection of personal data

May 25, 2018 marks the entry into force of the French General Data Protection Regulation (Règlement Général pour la Protection des Données) known as "RGPD". This text aims to significantly overhaul and unify Europe's fundamental legislation on the protection of personal data. To adapt to this new regulation, the French Data Protection Act of January 6, 1978 was adapted and voted, in its revised version, at the French National Assembly on May 14, 2018.

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Any service will be subject to a recording ,accessible by the Client upon simple request, at the following address sagavh75@gmail.com In accordance with French Law 78-17 "Informatique et Libertés" of January 6, 1978, as amended, customers have a right to access, rectify and oppose any personal data processed concerning them.

 

Under current regulations, “personal data” is “any information relating to an identified or identifiable person”. A person can be identified directly (example: surname, first name) or indirectly (example: identifier, telephone number, etc.).

“Processing of personal data” is an operation, or set of operations, relating to personal data, regardless of the process used (collection, recording, organization, storage, adaptation, modification, extraction, consultation, use, etc.).

SAGA V.H. has always been committed to building strong and lasting relationships with its customers based on trust. This is why ensuring the security and confidentiality of its customers' personal data is one of its priorities.

This policy is designed to help you understand which data we collect, why we collect it and what we do with it.

Through this policy, 6VH Hotel undertakes to process the personal data entrusted to it in a transparent, confidential and secure manner.

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Identity and contact details of the data manager

For the purposes of the French General Data Protection Regulation, a "data manager" is considered to be the person who, alone or jointly with others, determines the purposes and means of the processing. A processor is a person who processes personal data on behalf of the data manager.

The data manager is SAGA V.H., a limited liability company with a capital of 10,000.00 euros, whose registered office is located at 6 Avenue Victor Hugo, 75016 PARIS, registered with the Paris Trade and Companies Register under number B 915 254 114, Intra-community VAT number: FR38915254114. SAGA V.H. is represented by Thomas Chevrier de Choudens , Chairman.

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Data collected

When you browse our site or when you book a stay or any other service in our establishment, we are required to ask you, in your capacity as customer, for a certain amount of personal information.

All data concerning users or customers is collected directly from them.

The personal data that we may collect are as follows:

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Booking a stay 
When you book a stay or any other service in our establishment, we are required to ask you for your contact details (last name, first name, postal and email address, telephone number, title, etc.), certain personal information (date of birth, nationality, etc.) as well as your credit card number for transaction and booking purposes.

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Navigation on the site 
When you browse our website, information may be recorded or read on your device. The information collected allows us to track the volume, type and configuration of traffic using this site in order to develop its design and layout. It also allows us to improve your customer experience by sending you personalized offers that are tailored to your needs.

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Payment 
Remote payments by credit card are made by communicating your credit card number, its expiry date and its cryptogram directly to payment organizations. These organizations use "SSL (Secure Socket Layer) encryption technology" which secures all the information you enter by encrypting it. The payment solution is also certified by the international security standard PCI PTS V5 in order to guarantee the security and confidentiality of payment data. These two technologies are updated regularly in order to guarantee the security of your data. 

In order for the bank to process your online payment, we send them a billing information (name, first name, address, email, telephone number), and reservation information (reference, total amount of the stay, items purchased with quantities and prices).

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Purposes of data processing

We collect your personal data for the purpose of:

• Manage room reservation requests.

• Manage your stay in our establishment (monitoring consumption, managing access to rooms, etc.).

• Improve our services, including :

  • Adapt our products and services to best meet your requests.

  • Personalize our offers and communications to you.

  • To inform you of special offers and any new stays available at our establishment.

  • Allow you to benefit from our loyalty policy.

  • Conduct optional satisfaction surveys and carry out reporting and studies of the responses we receive to satisfaction surveys and customer comments on our services, in order to improve our services

  • Manage any complaints relating to our stays and services.

• Managing our relationship with our customers before, during and after your stay:

  • Send you newsletters or contact you by telephone.

  • Manage newsletter unsubscription requests.

  • Take into account the right of opposition.

• Comply with local laws (e.g. retention of accounting documents).

• Secure and improve your use of our website including:

  • Improve navigation.

  • Ensure security and fraud prevention.

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The legal basis for collecting your personal data is:

• The execution of a contract to which the data subject is a party or the performance of pre-contractual measures taken at the request of the data subject (reservation and purchase of a stay, online purchase, etc.)

• Compliance with legal obligations incumbent on 6VH Hotel (e.g. legal retention periods for accounting documents)

• The legitimate interest of 6VH Hotel in ensuring the best quality of its services, in providing its customers with the best possible follow-up of their reservation and their stay and in improving the functioning of the hotel website.

• The legitimate interest of 6VH Hotel as it results from Recital 47 of the RGPD namely the existence of a “relevant and appropriate relationship between the data subject and the data manager in situations such as those where the data subject is a customer of the manager”.

• The consent of the person concerned when this is required by the regulations in force, in particular with regard to commercial prospecting and cookies.

In the event that you do not wish to provide the personal information requested, you may not be able to access certain parts of our website or the 6VH Hotel may be unable to respond to your requests.

The mandatory or optional nature of the information provided and the possible consequences for us of a failure to respond are specified when the information in question is collected.

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Data recipients

The Personal Data collected by the 6VH Hotel is not transmitted to commercial or advertising actors.

No transfer of personal data is made to a third country or to an international organisation.

They are accessible only to certain authorized employees of the IT, customer, sales and marketing departments within the limits of their respective responsibilities and in compliance with this policy.

The 6VH Hotel may also use the services of subcontractors, i.e. specialist service providers (mailing, audience analysis), the list of which is as follows:

 

• MEDIALOG (34530661700043) - 150 bd massena 75013 Paris France: Hotel management software

• SITEMINDER (121931744) – Bond Store 3, 30 Windmill Street, Millers Point, NSW 2000, Australia: Online booking services

• E-AXESS (50419425900041) - 11 Bis Rue Volney 75002 - Paris France: Yield Management Software

• JDC ( 35075312500235) – 4 rue Christian Franceries 33520 Bruges France: Payment solution

 

 

Data retention period 
We keep your personal data only for the time necessary for the purposes pursued.

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User rights

In accordance with the regulations applicable to the protection of personal data, you have the possibility:

• To exercise your right of access, to know the personal data concerning you and the information applicable to the processing of this data.

• To request the rectification of your data if it is inaccurate or to request that it be completed if it is incomplete.

• To obtain the erasure of your data within the limits of the legal retention periods (this period is a maximum of 3 years from the last relationship with our services ).

• To obtain the limitation of the processing of your personal data.

• To object, at any time, for legitimate reasons, to the processing of your personal data, including profiling.

• To withdraw, at any time, your consent to the processing of your personal data

• To request the portability of your data.

• To define guidelines regarding the fate of your personal data after your death.

To exercise your rights, we invite you to contact us by mail at the following postal address: 6VH Hotel – 6 Avenue Victor Hugo – 75016 – Paris or sagavh75@gmail.com. In this case, you must indicate the personal data that you want us to rectify, complete, or delete, by identifying yourself precisely with a copy of an identity document. Requests for deletion of personal data will be carried out subject to the legal obligations incumbent on 6VH Hotel, in particular with regard to the retention or archiving of documents.

Finally, you also have the possibility of filing a complaint with the French National Commission for Information Technology and Civil Liberties (CNIL).

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Security and Privacy

The 6VH Hotel takes appropriate technical and organizational measures, in accordance with the applicable legal provisions, to protect your personal data against unlawful or accidental destruction, accidental loss or alteration, or unauthorized or unlawful disclosure, access or processing. 
In addition, our website has high-performance security systems. Indeed, we have adopted the SSL (Secure Socket Layer) encryption process but also reinforced all scrambling and encryption processes in order to protect as effectively as possible all sensitive data related to means of payment.

 

 

Cookies

6VH Hotel uses cookies and other tracking technologies on its online booking site. To learn more about the use of these tracking technologies and to configure them, please consult our cookie policy.

This Cookie Policy was last updated on April 18, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

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1. Introduction

Our website , …. . ( hereinafter : "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. The document below informs you about the use of cookies on our website.

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2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

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3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

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4. What is an invisible tag?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

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5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

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5.2 Statistical cookies

We use statistical cookies to optimize the user experience on our website. With these statistical cookies we obtain insights into the use of our website. We ask your permission to place statistical cookies.

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5.3 Marketing/Tracking Cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

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5.4 Social networks

On our website we have included content from Instagram to promote web pages (e.g. like, pin) or share them on social networks such as Facebook, Twitter and Instagram. This content is embedded using code obtained from Facebook, Twitter and Instagram and places cookies. This content may store and process certain information for personalized advertising purposes.

Please read the privacy statement of these social networks (which may change regularly) to find out what they do with your (personal) data processed using these cookies. The data retrieved is anonymized as much as possible. Facebook, Twitter and Instagram are located in the United States.

 

 

Google Analytics:

This website uses Google Analytics, an analytics service operated by Google that helps websites understand how to customize their pages to improve the user experience. This service uses cookies to track your actions, including how long you spend on our site and the pages that you visit. Please note that no personal data is collected through the use of our Google Analytics account, so we are not able to identify who visits our site. To learn more about Google Analytics, visit the official page.

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Google Adwords Remarketing:

We use Google AdWords Remarketing for advertising purposes across the Internet. The AdWords Remarketing program allows us to display relevant ads based on the pages of our website that you visit. This information is collected by a cookie placed on your computer. THIS COOKIE WILL NOT IDENTIFY ANY PERSONAL DATA OR ALLOW ACCESS TO YOUR COMPUTER. Through the Google AdWords Remarketing program, we are able to personalize our marketing efforts to meet your needs and only display ads that are likely to be of interest to you.

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Facebook: Custom Audience Pixel (Custom Audience of your website):

A Facebook Custom Audience Pixel is a piece of JavaScript code installed on every page of your site that collects and transmits user-defined data to Facebook’s marketing program. We use this service to collect data related to user behavior on our site. Some of the information collected by the pixel is the user’s browsing session, which is sent to Facebook along with a hashed ID and the URL the user visited. Each Facebook user has a unique, device-independent Facebook ID that helps us track visitors when they access our site from different types of devices. We use this data for business purposes, specifically to target ads with the Facebook advertising platform.

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Newsletter:

You will only receive advertising information via our newsletter if you authorize us to use your email address for this purpose. Our site or its subsidiaries will never send you newsletters or advertising emails if you have not subscribed to them. By subscribing to our newsletter, you can choose your interests in order to receive the related emails . We use this information together with your personal data to send you information that is of interest to you. If you prefer to unsubscribe from our newsletter or advertising emails , you can click on the unsubscribe link at the bottom of our emails.

 

6. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences" you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

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7. Enable/disable and delete cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you revisit our website.

 

8. Your rights regarding personal data

You have the following rights regarding your personal data:

• You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.

• Right of access: you have the right to access your personal data that we know.

• Right of rectification: you have the right at any time to complete, correct, delete or block your personal data.

• If you give us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.

• Right to transfer your data: you have the right to request all your personal data from the data manager and to transfer them in their entirety to another data manager.

• Right to object: you can object to the processing of your data. We will comply, unless there are compelling reasons for this processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

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9. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us using the following details:

6 VH Hotel 
6 Avenue Victor Hugo, 75016, Paris 
FranceWebsite : … 
Email: sagavh75@gmail.com
 

This cookie policy was synchronized with cookiedatabase.org on November 14, 2024.

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Contact us

For any questions or complaints regarding the protection of personal data or if you wish to provide us with recommendations or comments aimed at improving the quality of this policy, we invite you to contact us in writing at the following address: 6VH Hotel – 6 Avenue Victor Hugo – 75016 - Paris. 

Evolution of this policy

The 6VH Hotel reserves the right to make any changes to this policy at any time, in particular to comply with legal, regulatory, jurisprudential and technical developments.